Terms of Service

Please read these terms of service (“Agreement”) carefully as this Agreement constitutes a binding contract between the user that accepts this Agreement (“Customer”) and Roo Accounting Inc., a California company, (“Roo Accounting”) governing your access to the Roo Accounting website at https://rooaccounting.com (“Site”) or use of the services available through the Site and any mobile applications (each an “App”) through which they may be made available. By checking an opt-in box, clicking on “I accept” or otherwise accepting this Agreement on the sign-up page, installing the App, accessing any content on the Site or otherwise accessing or using the Services, Customer acknowledges that they have read, understood, and agree to be bound by and comply with the terms of this Agreement. If Customer is using the Services on behalf of an entity, partnership, or other organization, then Customer represents that they: (i) are an authorized representative of that entity with the authority to bind that entity to this Agreement and (ii) such entity agrees to be bound by this Agreement. If Customer does not agree to the terms of this Agreement, then they are not permitted to use the Services.

Roo Accounting reserves the right, in its sole discretion, to change, modify or otherwise alter this Agreement, or any policy or guideline applicable to the Services, at any time. If Roo Accounting does so, reasonable efforts will be made to communicate these changes via a notice on the Application and this Site. Unless otherwise specified, any changes or modifications will be effective immediately upon posting of the revised Agreement on
this Site, and continued use of the Services after such time will constitute an agreement to be bound by the updated Agreement. It is recommended that a review of this Agreement be conducted from time to time. The Agreement will always show the ‘last updated’ date at the top.

The Services consist of cloud-based financial tools and services which may include (i) bookkeeping, accounting data storage and processing services, (ii) financial information storage and reporting, (iii) tax preparation and support services which may be performed by a third-party tax service preparer (“Tax Services”), and (iv) the service of communicating information to, from and among Third Party Servicers, as per Customer instructions. Customers may make certain selections of Services that they wish to procure through the Application or the Account.

Roo Accounting will provide the Services to Customer for the term of this Agreement, subject to the payment of applicable Fees and compliance with the terms of this Agreement. As part of the Services, Roo Accounting hereby grants to Customer a limited, nonexclusive, non-transferable, non-assignable right to use the Services, as per the terms of this Agreement. The customer acknowledges that the Services are cloud-based and hosted services and no copies of the Services or Roo Accounting will be delivered to Customer, other than (where available) the App, subject to the End User License Agreement (“EULA”). The Services shall be used by Customer solely for Customer’s purposes and Roo Accounting does not convey any right, title, or interest in the Services to Customer. Customer’s right to use the Services shall terminate upon any termination of this Agreement or termination of the supply of the Services to Customer.

Financial Transactions
Roo Accounting shall not perform any financial transactions for the Customer. Roo Accounting is not liable for any such financial transaction or the results thereof. 
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Customer shall immediately notify Roo Accounting of any errors by Roo Accounting or Customer in the supply or use of the Services. Where practicable, Roo Accounting shall use commercially reasonable efforts to investigate errors but makes no representation as to its ability to correct the error. The customer shall provide Roo Accounting with any information necessary to investigate an error in a Transaction. Some payment transactions, such as wire transfers, are irreversible, so Customer agrees to exercise extreme caution when initiating any financial transaction by way of instructions delivered to one of its Third Party Servicers through the Services.

Prohibited Customers
The following Persons are prohibited from using the Services: (i) Persons who appear on the U.S. Department of the Treasury, Office of Foreign Assets Control (OFAC), Specially Designated Nationals List (SDN); (ii) Persons who are less than 18 years of age; (iii) Persons, or their Affiliates who have procured services from Bench and have been terminated by Bench; and (iv) individual consumers. The Services may not be used for individual consumer use. Customers must be a business, charitable organization, or not-for-profit organization to use the Services. Bench reserves the right to decline to provide Services or terminate Services to one or another type of business. RooAccounting shall notify Customer of prohibited business types through the Site, the Account, or the App. In any case, any business that is illegal or operates in support of illegal activity is prohibited from using the Services.

Customer has sole responsibility for the accuracy, appropriateness, and completeness of all Customer Data. Roo Accounting will use the Customer Data it provides in performing the Services and is not responsible for reviewing, validating, or otherwise confirming the accuracy, appropriateness, or completeness of Customer Data. Customer is further solely responsible for providing the requisite documentation to Roo Accounting in a timely manner to ensure deadlines are met. Roo Accounting cannot perform the Services if the Customer does not provide documents promptly.